{"id":15,"date":"2025-04-23T10:24:21","date_gmt":"2025-04-23T09:24:21","guid":{"rendered":"http:\/\/zuzi-shop.cz\/?page_id=15"},"modified":"2025-04-23T10:24:21","modified_gmt":"2025-04-23T09:24:21","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/zuzi-shop.cz\/?page_id=15","title":{"rendered":"Reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"\n<p class=\"has-text-align-center wp-block-paragraph\">Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje podm\u00ednky pro uplatn\u011bn\u00ed reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed zakoupen\u00e9ho v na\u0161em e-shopu.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Z\u00e1ruka a odpov\u011bdnost za vady<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Na v\u0161echny produkty poskytujeme z\u00e1konnou z\u00e1ruku 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. Z\u00e1ruka se vztahuje na v\u00fdrobn\u00ed vady nebo po\u0161kozen\u00ed, kter\u00e1 nebyla zp\u016fsobena nespr\u00e1vn\u00fdm pou\u017e\u00edv\u00e1n\u00edm \u010di b\u011b\u017en\u00fdm opot\u0159eben\u00edm.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Jak postupovat p\u0159i reklamaci<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Pokud zjist\u00edte vadu zbo\u017e\u00ed, kontaktujte n\u00e1s pros\u00edm co nejd\u0159\u00edve emailem na naramkyodzuzky@gmail.com s p\u0159edm\u011btem reklamace a popi\u0161te probl\u00e9m. P\u0159ilo\u017ete fotografii po\u0161kozen\u00e9ho zbo\u017e\u00ed a \u010d\u00edslo objedn\u00e1vky. Po domluv\u011b v\u00e1m sd\u011bl\u00edme dal\u0161\u00ed postup (nap\u0159. zasl\u00e1n\u00ed zbo\u017e\u00ed zp\u011bt).<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Vy\u0159\u00edzen\u00ed reklamace<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Reklamaci vy\u0159izujeme co nejrychleji, nejpozd\u011bji v\u0161ak do 30ti dn\u016f od jej\u00edho uplatn\u011bn\u00ed. O v\u00fdsledku v\u00e1s budeme informovat e-mailem. V p\u0159\u00edpad\u011b uznan\u00e9 reklamace m\u00e1te n\u00e1rok na opravu, v\u00fdm\u011bnu zbo\u017e\u00ed nebo vr\u00e1cen\u00ed pen\u011bz.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Odstoupen\u00ed od smlouvy (vr\u00e1cen\u00ed zbo\u017e\u00ed bez ud\u00e1n\u00ed d\u016fvodu)<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Jako spot\u0159ebitel m\u00e1te pr\u00e1vo odstoupit od smlouvy do 14ti dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. Zbo\u017e\u00ed mus\u00ed b\u00fdt nepou\u017eit\u00e9, nepo\u0161kozen\u00e9 a v p\u016fvodn\u00edm obalu. N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed hrad\u00ed kupuj\u00edc\u00ed. Po obdr\u017een\u00ed a kontrole vr\u00e1cen\u00e9ho zbo\u017e\u00ed v\u00e1m vr\u00e1t\u00edme pen\u00edze stejn\u00fdm zp\u016fsobem, jak\u00fdm byla objedn\u00e1vka zaplacena.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>Podm\u00ednky pro vr\u00e1cen\u00ed zbo\u017e\u00ed<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno do 14ti dn\u016f od p\u0159evzet\u00ed<\/li>\n\n\n\n<li>Produkt nesm\u00ed b\u00fdt pou\u017eit\u00fd ani po\u0161kozen\u00fd<\/li>\n\n\n\n<li>Mus\u00ed b\u00fdt vr\u00e1cen v p\u016fvodn\u00edm obalu, v\u010detn\u011b d\u00e1rkov\u00fdch krabi\u010dek, visa\u010dek a dal\u0161\u00edch sou\u010d\u00e1st\u00ed balen\u00ed<\/li>\n\n\n\n<li>K z\u00e1silce p\u0159ilo\u017ete kopii faktury nebo jin\u00fd doklad o koupi<\/li>\n\n\n\n<li>Zbo\u017e\u00ed zas\u00edlejte pe\u010dliv\u011b zabalen\u00e9 <\/li>\n\n\n\n<li>N\u00e1klady na dopravu zp\u011bt hrad\u00ed kupuj\u00edc\u00ed (neplat\u00ed v p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace)<\/li>\n\n\n\n<li>Vr\u00e1cen\u00e9 zbo\u017e\u00ed zas\u00edlejte na adresu z\u00e1silkovny (Z-BOX): ID 13623 Okru\u017en\u00ed 187, N\u011bm\u010dice nad Hanou 79827, Zuzana Matu\u0161kov\u00e1, naramkyodzuzky@gmail.com, 739 805 165<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><strong>V\u00fdjimky z mo\u017enosti vr\u00e1cen\u00ed<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Z hygienick\u00fdch d\u016fvod\u016f nelze vracet nap\u0159\u00edklad n\u00e1u\u0161nice, pokud byly rozbaleny nebo pou\u017eity<\/li>\n\n\n\n<li>Vr\u00e1cen\u00ed zbo\u017e\u00ed nen\u00ed mo\u017en\u00e9 u zbo\u017e\u00ed vyroben\u00e9ho na zak\u00e1zku podle p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1180\" height=\"590\" src=\"https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-1180x590.webp\" alt=\"\" class=\"wp-image-10112\" style=\"width:256px;height:auto\" srcset=\"https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-1180x590.webp 1180w, https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-360x180.webp 360w, https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-142x71.webp 142w, https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-500x250.webp 500w, https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280-106x53.webp 106w, https:\/\/zuzi-shop.cz\/wp-content\/uploads\/2025\/04\/divider-7551966_1280.webp 1280w\" sizes=\"(max-width: 1180px) 100vw, 1180px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Va\u0161e spokojenost je pro n\u00e1s d\u016fle\u017eit\u00e1 a d\u011bl\u00e1me maximum pro to, abyste byli s na\u0161imi v\u00fdrobky i slu\u017ebami spokojeni. Pokud se cokoliv pokaz\u00ed, nev\u00e1hejte n\u00e1s kontaktovat &#8211; jsme tu pro v\u00e1s a r\u00e1di v\u00e1m pom\u016f\u017eeme naj\u00edt nejlep\u0161\u00ed \u0159e\u0161en\u00ed.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">D\u011bkujeme, \u017ee jste si vybrali pr\u00e1v\u011b n\u00e1\u0161 e-shop a t\u011b\u0161\u00edme se na va\u0161i dal\u0161\u00ed n\u00e1v\u0161t\u011bvu.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tento reklama\u010dn\u00ed \u0159\u00e1d upravuje podm\u00ednky pro uplatn\u011bn\u00ed reklamace a vr\u00e1cen\u00ed zbo\u017e\u00ed zakoupen\u00e9ho v na\u0161em e-shopu. Z\u00e1ruka a odpov\u011bdnost za vady Na v\u0161echny produkty poskytujeme z\u00e1konnou z\u00e1ruku 24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed. Z\u00e1ruka se vztahuje na v\u00fdrobn\u00ed vady nebo po\u0161kozen\u00ed, kter\u00e1 nebyla zp\u016fsobena nespr\u00e1vn\u00fdm pou\u017e\u00edv\u00e1n\u00edm \u010di b\u011b\u017en\u00fdm opot\u0159eben\u00edm. Jak postupovat p\u0159i reklamaci Pokud zjist\u00edte vadu zbo\u017e\u00ed, kontaktujte n\u00e1s pros\u00edm co nejd\u0159\u00edve emailem na naramkyodzuzky@gmail.com s p\u0159edm\u011btem reklamace a popi\u0161te probl\u00e9m. P\u0159ilo\u017ete fotografii po\u0161kozen\u00e9ho zbo\u017e\u00ed a \u010d\u00edslo objedn\u00e1vky. Po domluv\u011b v\u00e1m sd\u011bl\u00edme dal\u0161\u00ed postup (nap\u0159. zasl\u00e1n\u00ed&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":1,"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":10420,"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/10420"}],"wp:attachment":[{"href":"https:\/\/zuzi-shop.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}